The company behind the ballot printer model behind the mass voting machine failures last November, OKI, says that Maricopa County’s oversight is to blame, not their machines.
In a statement issued last month, OKI refuted Maricopa County’s findings in its April report commissioned by the county attorney’s office, which claimed that their printers weren’t capable of printing 20-inch ballots on 100-pound paper under Election Day conditions. OKI said that the manual accompanying the problematic printer clearly outlined how the two different printer trays handled two different paper weights. The multipurpose tray could support paper weights of up to 110 pounds; however, the paper cassettes could only support up to 80 pounds.
OKI also noted that the manual specified how a 100-pound cover was “well out of spec” for both the multipurpose tray and cassettes. OKI noted that any consultation with their company would’ve also made those facts clear to the county. However, the county didn’t consult with them; the attorney’s office didn’t reach out during their investigatory report either.
“Without clarification in the testing process that defines the exact paper type and the printing source (multipurpose tray or cassette), the conclusion is disingenuous given the fact that the use of 100 lb. paper can be out of specification for the B432 printers, as can be discerned readily from the printers’ manual,” stated OKI. “As a result, it seems that the true underlying cause of the election issues was the use of 100 lb. paper without reviewing the manual and/or confirming with OKI that such use was within the specifications of the OKI B432 printers. Had the County consulted OKI prior to such use, the design specifications would have been discussed and alternatives could have been explored.” (emphasis added)
OKI said that it is awaiting a corrected report from Maricopa County.
OKI also refuted two other major assertions made by the report: that the fuser inadequacy of the printers weren’t easily remedied because the fuser can’t be easily replaced, and that the company cannot offer parts and consumables for the printers because it withdrew from North American markets.
In a point-by-point rebuttal, OKI said that the printer fusers were easy to replace and could be done so on-site by technicians. They also clarified their legal obligation to support printers currently in the field with consumables and spare parts for a five-year minimum ending in 2028.
As AZ Free News reported last year, the printer model provided by OKI was one of two ballot-on-demand (BOD) printer types. The OKI model used by Maricopa County was retrofitted in 2020 to be a BOD printer for last year’s election.
The county increased the ballot size from 19 to 20 inches to accommodate for several candidates and propositions that weren’t finalized until late last August.
Corinne Murdock is a reporter for AZ Free News. Follow her latest on Twitter, or email tips to corinne@azfreenews.com.
Maricopa County is investigating the mass failures of Election Day ballot-on-demand (BOD) printers resulting in issues for over 17,000 voters.
In a press release last Friday, the county shared a joint statement from Board of Supervisors Chairman Bill Gates and Vice Chairman Clint Hickman. The duo shared that former Arizona Supreme Court Chief Justice Ruth McGregor would lead the investigation. The duo also appeared to mistakenly state that the BOD printers “read” the ballots.
“This Board of Supervisors has always been committed to continuous improvement. When things don’t work, we find out why,” stated the pair. “[We will] find out why printers that read ballots well in the August Primary had trouble reading some ballots while using the same settings in the November General. Our voters deserve nothing less.”
McGregor is tasked with hiring a team of outside experts to investigate why there were mass printer failures. McGregor previously investigated allegations of unethical conduct within Arizona State University’s economics department concerning, specifically a quid pro quo agreement between the university and an education and technology company. McGregor’s investigation quickly proved the allegations to be false.
McGregor also investigated Arizona Department of Corrections safety issues pertaining to malfunctioning cell doors and locks. The report resulted in improvements to the malfunctioning security measures.
GOP gubernatorial candidate Kari Lake, who is challenging the midterm election results in an ongoing lawsuit, questioned why Gates and Hickman stated that the BOD printers “read” ballots.
During the county’s canvass of the election results, several poll workers testified that they witnessed election machine issues prior to Election Day. The county also disclosed that only certain BOD printers experienced failures during their preliminary investigative efforts: “Oki” model printers retrofitted to be BOD printers. According to the county at the time, 71 of 211 sites were impacted.
The timing of the county’s investigation aligns with its other actions to address voter concerns. A few hours before the state certified the election results, the county issued a survey asking voters how they felt about the midterm election.
The county also delayed its compliance with the Arizona Senate’s subpoena for election records for over a month. The legislator leading the charge to obtain the records, former State Sen. Kelly Townsend, did receive the records earlier this month.
Townsend hasn’t published the records on a public forum yet. She stated that she couldn’t post the documents on the State Senate website.
Governor Katie Hobbs announced the creation of an Elections Task Force over the weekend. The task force must issue a report by Nov. 1 with recommendations to improve Arizona’s election laws, after which point it will be terminated.
In her press release, Hobbs took aim at Ducey. She indicated that him not launching a similar initiative showed a lack of leadership.
The order is one of the latest issued by Hobbs under her “First 100 Days Initiative.”
Hobbs also reinstated the Arizona Commission on Homelessness and Housing, which Ducey abolished in 2020, and banned gender identity discrimination from state employment.