Another one of Arizona’s 14 career and technical education (CTE) districts can’t prove it effectively prepared students for high-need technical occupations despite spending over $1.4 million.
A report issued last week by the Arizona auditor general revealed that the Cobre Valley Institute of Technology (CVIT) didn’t collect, validate, and use complete data to assess whether students were successfully prepared to enter high-need occupations or earned industry certifications through its programs.
“Without collecting, validating, and using complete and reliable key outcome data about jobs obtained and certifications earned by its students, the District could not demonstrate to students, parents, the public, and State policymakers that its programs were effective in achieving the statutory purpose of preparing students for entry into high-need occupations,” reported the audit.
CVIT reported that it didn’t factor student employment and industry certification data because it didn’t have a reason to distrust self-reported data from its students and member districts. The auditor general rejected the permissiveness as prone to corrupting the data quality with errors and misreporting.
High-need occupations are those defined by the Arizona Office of Economic Opportunity and the Arizona Department of Education as high-skill, high-wage, or in-demand occupations. These careers normally don’t require a higher education or advanced degree, and may require certification or licensure.
CVIT paid over $176,000 to partner with Eastern Arizona College: $130,000 in tuition and other fees for its students to attend the program and $46,000 for classroom supplies and equipment purchases. It also paid over $575,000 in satellite funding to its member districts and about $120,000 on grants passed to member districts and equipment purchases.
Administrative costs were the second-biggest portion of the $1.4 million collectively, totaling about $529,000. CVIT spent about $356,000 on salaries and benefits for its superintendent and business manager, administrative supplies and equipment, audit services, and advertising, as well as nearly $173,000 on support services for the salaries and benefits of staff performing program director duties, attendance software and services, insurance costs, school safety supplies and equipment, and cell phone services.
According to the auditor general, CVIT didn’t have consistent processes in place to collect student job placement data, though it surveyed students who completed a CTE program to determine if they were employed, enrolled in postsecondary education, or enlisted in the military, and were using skills and knowledge acquired in their CTE programs.
Additionally, CVIT only validated certification data for students who attended central campus programs, not member districts.
The auditor general recommended CVIT develop and implement consistent data collection protocols for all CTE programs: collecting and validating complete data such as student certifications earned and post-graduate jobs obtained. CVIT issued a response agreeing with the auditor general’s finding and recommendations.
CVIT wasn’t the only CTE district to fail to prove its funding adequately prepared students for high-need occupations. The auditor general reported in September that the Northern Arizona Vocational Institute of Technology also didn’t.
Corinne Murdock is a reporter for AZ Free News. Follow her latest on Twitter, or email tips to corinne@azfreenews.com.
A recent audit from the Arizona Auditor General has bad news for a division within the Arizona Department of Transportation.
On Thursday, the Arizona Auditor General released a report on the Arizona Department of Transportation – Motor Vehicle Division’s (MVD) Oversight of Third Parties. The overview of the report summarized that “MVD failed to ensure authorized third-party companies consistently issued vehicle titles, driver licenses, and identification cards only to qualified and/or authorized individuals/entities, increasing public safety risks such as unsafe drivers, vehicle and identity theft, fraud, and terrorism.” The report was delivered by the Auditor General, Lindsey Perry, who transmitted the findings to Members of the Arizona Legislature, Governor Katie Hobbs, and the Director of the Arizona Department of Transportation.
The purpose of this audit was to “determine whether MVD effectively oversaw third parties to ensure they issued vehicle titles, driver licenses, and identification cards only to qualified and authorized individuals/entities.”
Out of more than 17 million documents (vehicle titles, registrations, driver licenses, and identification cards) issued in Arizona, 36% have been disseminated by third parties. The Arizona Department of Transportation has 96 third parties across 175 locations.
Through a review of a 130-transaction sample from third parties between March and October 2022, the Auditor General discovered that 25 of these records “lacked documentation that confirmed that the individuals/entities who received vehicle titles, driver licenses, and identification cards were qualified and/or authorized to receive them.” Twenty-two of those results were exposed as having “high-risk errors according to MVD guidance.”
The report warned that “fraudulently obtained identification documents may facilitate criminal activity, including fraud, identity theft, and terrorism,” noting that “individuals who fraudulently obtain identification documents may do so to commit other crimes, such as fraud of acts of terrorism.”
The Auditor General made six recommendations to MVD, which Perry told state officials that “the Arizona Department of Transportation agrees with all the findings and plans to implement all the recommendations.” The recommendations for MVD were as follows:
Ensure its third-party contract performance measurement attachment includes clearly defined performance requirements;
Ensure third parties issue vehicle titles, driver licenses, and identification cards only to qualified and/or authorized individuals/entities by developing and implementing written policies, procedures, and guidance for its third-party quality assurance process;
Develop and implement training on its quality assurance policies and procedures for all applicable MVD staff who support the third-party quality assurance process to ensure adherence to established oversight policies, procedures, and guidance;
Develop and implement training for all third parties or their authorized representatives, and verify their completion of the training;
Conduct an initial analysis of transactions the third parties were provided for self-review dating back to February 2022 to assess third-party compliance with statutory minimum quality standards and MVD’s quality assurance process, and continue to complete a monthly analysis thereafter up until MVD implements a revised third-party quality assurance process as described in Recommendation 2;
Identify and implement changes to align its third-party quality assurance process more closely with its quality assurance process for MVD field offices, including conducting a staffing and workload analysis, and taking action as needed to ensure sufficient staffing resources are allocated to third-party oversight.
The State’s Department of Transportation was called out for its inconsistency in upholding the recommendations made by the Auditor General in 2015. The Auditor General highlighted that its office had “recommended MVD ensure any changes to its processes did not weaken its oversight of third parties, with specific recommendations to improve its oversight of third-party transaction accuracy and to take corrective actions against third parties with serious errors or patterns of problems.” The Auditor General followed up with the Department two years after the audit, finding that MVD had successfully implemented the recommendations. However, that adherence apparently came to an end a handful of years later when “MVD established a new quality assurance process in February 2022 that is inconsistent with recommended practices for monitoring and overseeing third parties’ performance.”
According to the Arizona Auditor General, its mission is to “provide independent and impartial information and specific recommendations to improve the operations of State and local government entities.”
Daniel Stefanski is a reporter for AZ Free News. You can send him news tips using this link.
Arizona’s Municipal Tax Code Commission (MTCC) hasn’t met in over three years, spelling trouble for the state’s taxpayers and businesses.
The issue was the focal point of a report issued by Auditor General Lindsey Perry on Tuesday. Perry warned that continued inactivity would have an inevitable, adverse impact on Arizona’s cities and towns. That, and the inactivity runs counter to state law.
As Perry noted, every one of the MTCC member’s terms expired last October without successors. State law allows members whose terms have expired to continue serving in the position until a successor is appointed.
At present, there are three who continue their expired terms: Chairman René Lopez, Jr., a councilman for the city of Chandler; Jerry Weiers, mayor of Glendale; and Jim Waring, a councilman for the city of Phoenix.
MTCC’s last meeting was in May 2019, despite receiving three proposed amendments to consider last year for the Model City Tax Code (MCTC): the uniform sales and use tax act that facilitates economic order. State law requires MTCC to hold a public hearing within 60 days of receiving a proposed amendment.
Perry recommended that Governor Doug Ducey, State House Speaker Rusty Bowers (R-Mesa), and State Senate President Karen Fann (R-Prescott) abide by state statute and appoint members to meet quorum.
MTCC has 10 members: an Arizona Department of Revenue (ADOR) representative, and nine mayors or council members from various cities that serve three-year terms. The governor appoints five members, while the senate president and house speaker each appoint two members.
Lopez issued a response letter last month agreeing to Perry’s recommendations.
Corinne Murdock is a reporter for AZ Free News. Follow her latest on Twitter, or email tips to corinne@azfreenews.com.
The State of Arizona has paid roughly $6 million in the last three years to private law firms to defend the Arizona Department of Child Safety against multiple allegations of staff malfeasance and misfeasance leading to the neglect, even death, of children placed into the state’s foster care system.
In the meantime, concerns brought forth by the Arizona Auditor General’s Office in 2019 about foster home recruitment, licensure, use, and retention have not been fully implemented by DCS, and there won’t be another status report to the Arizona Legislature until later this year, according to public records.
A nearly 60 page special report to Gov. Doug Ducey and lawmakers in September 2019 outlined six recommendations for improvements within DCS for Arizona’s foster care system. One key area of concern was foster parents who reported feeling excluded from decisions about the children in their care as well as difficulty accessing needed support and pressure to accept foster placements.
There were also several instances in which foster parents complained of being provided “incomplete or inadequate” information about the children placed in their care, something auditors confirmed when reviewing placement packets as part of the audit.
In May 2020, the Auditor General’s Office provided lawmakers with an initial follow-up, at which time it was revealed DCS was still in the process of implementing five of the six recommendations. Steps to implement the sixth recommendation had not been started, according to the audit report, despite the fact it addressed one of the main complaints – the lack of customer service to improve foster parent recruitment and ensure retention.
Instead, DCS was concentrating on developing and launching of Guardian, its much needed new agency-wide database. But when Guardian went live in February 2021, state employees closed off some features of the system to other state agencies, including the State Foster Care Review board and the Arizona Ombudsman’s Office.
In addition, there were numerous complaints from foster parents, adoptive parents, and foster children transitioning out of foster care about late payments for several weeks after Guardian went live.
A November 2021 “second follow-up” report by the Arizona Auditor General at the 24-month period did not get into those problems. Instead, the report to the chairs of the Joint Legislative Audit Committee remained focused on the six recommendations from 2019, of which DCS had fully implemented only 50 percent.
And there was still had no start date in sight for implementing an improved customer service model, according to that report.
Despite the lack of performance by DCS, there will not be another audit report to the Legislature on the foster home concerns until this fall, according to August General Lindsay Perry’s office. That will mark three years after the initial special report.
The six recommendations and findings as noted in the November 2021 report were:
1. DCS should develop and implement a customer service model to improve foster parent recruitment and retention, and engage in continuous quality improvement via feedback to ensure the model’s successful implementation.
But according to the Perry’s staff, DCS reported “it has yet to begin implementing a customer service model because of competing priorities within the Department, such as implementing its new case management system (Guardian). The Department has not identified a start date for implementing this recommendation.”
2. DCS should, as required by Arizona law, provide foster parents “with complete, updated written placement packet information upon placement of children with foster parents.”
The placement packets began being issued by DCS in September 2021 through an online portal for new and renewed placements. However, obtaining feedback on whether the packets were worthwhile was to be included as part of the improved customer service outlined in Recommendation 1. As a result, the Auditor General cannot make any assessments until the 3-year report on whether the placement packets have resolved concerns expressed by foster parents.
3. The Auditor General also recommended DCS undertake an effort to find out why a foster parent closes his or her license. The pre-Guardian database only allows one reason to be entered, even though foster parents fill out a form which allows for marking multiple reasons. According to DCS, this problem will be resolved at some point via Guardian.
4. Already implemented is the Auditor General’s recommendation that DCS develop and implement procedures to ensure contractors and staff adequately handle intake in English and Spanish, including answering or returning phone calls in a timely manner and meeting Department expectations for call quality.
5. Also implemented was the recommendation that DCS implement procedures to ensure contractors maintain websites with information about how to become a foster parent in Spanish.
6. DCS also improved its monitoring of foster home recruitment and support contracts to ensure core contract requirements are being met, such as providing access to respite care and other requirements DCS deems critical to the contracts’ success.
Nearly $75 billion in federal COVID-19 funds was allocated to the State of Arizona, its local governments, businesses, and individuals between March 2020 and October 2021. Of that, more than $4.4 billion went to improper unemployment insurance claims because anti-fraud measures were not utilized by a state agency, according to a special report issued by the Arizona Auditor General.
The questionable payments by the Arizona Department of Economic Security were from federal funds provided through the CARES Act, one of six Congressional acts and one Presidential memorandum that resulted in $74.9 billion being allocated within Arizona for response and recovery efforts stemming from the pandemic.
For purposes of the special report, the term allocated refers only to funds set aside, not necessarily spent.
The payment of fraudulent claims from the federal COVID-19 funding is not the only concern raised by the Auditor General. Another is the potential future adverse impact caused by the fact the Arizona Department of Administration was 29 days late in submitting a required audit report to a federal audit clearinghouse.
“The late report submission was primarily because State agencies experienced personnel and resource challenges throughout the year responding to the COVID-19 pandemic, including administering the COVID-19 federal program monies and navigating their new requirements,” the report noted.
Federal agencies, the report notes, could “potentially” take action against the State and its three universities due to the late reporting.
The Auditor General’s report also highlights how the overall $74.9 million is split between $43.8 billion available directly to individuals, businesses, local governments, and other non-State programs while $31.1 billion in funds is allocated to the State of Arizona and its agencies.
Of the $43.8 billion in federal COVID-19 funding available directly to individuals, businesses, and local governments, a huge hunk ($18.3 billion) was allocated for individual and family assistance. Almost 95 percent of that has already been distributed in the form of various stimulus payments to individuals.
Another $18 billion is earmarked for business aid, most of which was paid out through the Paycheck Protection Program (PPP) and Economic Injury Disaster loans. The remaining $7.5 billion that was already allocated went to things like public health, transportation, and education (for a combined $4.3 billion) and $3.2 billion to local governments for varied purposes, including COVID-19 mitigation efforts.
The Auditor General’s report also took a close look at $6.3 billion spent or distributed from the State’s allocation between March 1, 2020 and June 30, 2020, the end of Fiscal Year 2020.
“We audited these monies as part of the annual compliance audit of federal monies the State spent and distributed, which we performed in accordance with State law and federal regulations, and in conjunction with our audit of the State’s financial statements,” according to the report, which noted the $6.3 billion was a small part of the overall $26.4 billion of various federal funds spent or distributed by the State of Arizona in FY2020.
Of the $6.3 billion, more than 84 percent ($5.3 billion) was for individual and family assistance, while $352 million was allocated for public health programs. There was also $32 million earmarked for education and another $643 million categorized in the Auditor General’s report as for “miscellaneous” usage.
The report also breaks down how the other $24.8 billion allocated to the State of Arizona and its agencies from July 2020 through October 2021 is designated, with the majority $13.1 billion (about 53 percent) again earmarked for individual and family assistance, including $7.1 billion for unemployment insurance benefits.
While most of the unemployment funding had to be spent by Sept. 6, some allocated funds can be spent as late of Sept. 30, 2025, according to the report.
The next largest chunk of COVID-19 funds to the Arizona state government is $5.7 billion for education, including $643.6 million of a direct allocation for the state’s three universities. Again, some of the fundings can be spent through September 2025.
Another $2.8 billion is categorized as “to be determined use” through Dec. 31, 2024. Examples of how those funds can be spent include COVID-19 mitigation efforts and infrastructure.
As to public health, there was $1.9 billion allocated to Arizona from July 2020 through October of this year. The main area of expenditure for these funds is for various COVID-19 “response.” The majority of that allocation does not have to be spent until July 31, 2024.
That leaves roughly $1.3 billion in miscellaneous funding to be spent on things such as transportation, community services, and business assistance. Much of that allocation can be spent as late as Dec. 31, 2024, according to the report.
Not included in the Auditor General’s report is an estimated $4.8 billion of federal COVID-19 related funding which the Arizona Joint Legislative Budget Committee believes was allocated to tribal governments located wholly or partially within Arizona’s geographical boundaries
