By Matthew Holloway |
The Arizona Corporation Commission (ACC) has opened a formal inquiry into how regulated utilities are using artificial intelligence in system operations, including planning, forecasting, and infrastructure management.
According to a March 24 announcement, Commissioner Lea Márquez Peterson initiated the docket titled In the Matter of Researching and Discussing the Use of Artificial Intelligence (AI) to More Efficiently and Reliably Deliver Energy and Water to Customers (Docket No. AU-00000A-26-0060).
Arizona Corporation Commission records show the inquiry directs regulated electric, natural gas, and Class A and Class B water utilities to provide information on their current and potential use of artificial intelligence in operations, including planning and forecasting, storm response, and equipment procurement. The docket also outlines plans for a public workshop later this year to gather input from stakeholders and subject matter experts.
“Our regulated utilities operate energy and water plants and distribution systems that are identified as critical infrastructure for Arizona,” Márquez Peterson said. “Discussions have been occurring frequently at national and regional conferences on the use of AI to automate and improve services. It’s important that our Commission engage in the dialogue surrounding these technological advancements on behalf of our regulated utilities and their ratepayers.”
The docket states that the Commission is seeking information to better understand how artificial intelligence may be used “to more efficiently and reliably deliver energy and water to customers,” while ensuring systems remain secure and resilient.
The proceeding will begin the Commission’s review of how artificial intelligence could be integrated into daily plant operations and distribution systems used by Arizona’s regulated utilities.
As part of the inquiry, utilities are being asked to detail how artificial intelligence is currently used or may be deployed in the future, particularly in areas such as system planning, demand forecasting, response to outages and severe weather events, and infrastructure and equipment procurement.
The Commission stated that the inquiry will also examine how utilities are implementing artificial intelligence to maintain system reliability and protect critical infrastructure.
According to the announcement and docket filing, a workshop will be held before the end of the year to allow stakeholders and subject matter experts to provide input and discuss information submitted into the proceeding.
Matthew Holloway is a senior reporter for AZ Free News. Follow him on X for his latest stories, or email tips to Matthew@azfreenews.com.
