By Ethan Faverino |

Axon, a global leader in public safety technology, has signed an agreement to acquire Carbyne, the cloud-native emergency communications platform trusted by agencies serving over 250 million people worldwide.

The $625 million transaction, expected to close in the first quarter of 2026, marks a critical milestone in Axon’s mission to transform public safety from the moment a 911 call is placed.

By combining Carbyne’s modern call-handling core with Axon’s AI-driven Prepared platform, the company introduces Axon 911–the industry’s first fully integrated, start-to-finish emergency response system.

Axon 911 seamlessly links callers, dispatchers, and field responders through real-time data, live video, multilingual translation, and automated evidence workflows. From the initial alert to final case resolution in Axon Evidence, every critical detail is captured, shared, and actionable.

“Every year, more than 240 million 911 calls are made in the U.S., and in too many cases, vital information is lost between the call and the response,” said Axon Founder and CEO, Rick Smith. “By uniting Axon’s 30-year legacy of innovation with Carbyne’s cloud-based call management platform, we’re closing that gap, giving call takers and dispatchers instant visibility and connecting them directly to officers in the field. It’s how we transform a call for help into the first moment of intelligence.”

The transformation relies on two complementary engines. Prepared by Axon serves as an AI overlay that enhances any existing 911 system with real-time transcriptions, automated triage, and non-emergency deflection. It currently operates in over 1,000 centers across 49 states and serves nearly 100 million residents.

Carbyne functions as a cloud-native core with 99.9% uptime, intelligent routing for voice, text, and video, and real-time voice-to-voice translation. The platform currently processes more than 250 million data points annually.  

Together, Prepared and Carbyne power Axon 911 as a unified platform. Call data instantly feeds Axon Fusus for real-time analytics and command visibility. Dispatchers can trigger Axon Drone as First Responder (DFR) directly from the call screen to help deliver real-time updates. Body-camera footage, drone feeds, and digital evidence are automatically archived in Axon Evidence.

Even though 80% of 911 calls now originate from cell phones, most centers still rely on decades-old landline systems. A survey done by Carbyne with the help of the National Emergency Number Association reveals that 86% of centers face high call volumes at least weekly, with 35% experiencing them daily. Additionally, 63% report that 50-80% of calls are non-emergencies.

“Carbyne was created to modernize how help arrives — by giving emergency professionals the clarity, resilience, and confidence they need in critical moments,” said Carbyne Founder and CEO, Amir Elichai. “Joining Axon allows us to scale that mission globally and integrate more deeply into the broader public safety ecosystem. Together, we’ll help agencies save time, reduce uncertainty, and improve outcomes for the people and communities they serve.”

Ethan Faverino is a reporter for AZ Free News. You can send him news tips using this link.